For GPs, rehabilitation providers and case managers
Refer a client and actually hear back
Slow communication is the usual complaint about psychologists. I have built the fix into how I work.
A written communication template and a set process mean your reports, updates and return-to-work input arrive when you need them. WorkCover QLD registered, telehealth (online), no wait list.
How I work with referrers
Timely communication
I use a built-in process and a written template to keep GPs, rehabilitation providers and case managers informed, so requests for a diagnosis, treatment plan, timeframes, barriers or progress do not sit unanswered.
Return-to-work focus
I understand the pressures on workers, rehab providers and referrers, including the barriers that stall a return to work. I will advocate for a client where it helps the outcome.
No wait list
Afternoon, evening and fortnightly Saturday appointments are currently available, and everything runs by telehealth (online) so distance is not a factor.
WorkCover QLD registered
Pending and approved claims, with billing handled directly. Clients are only charged for late cancellations and no-shows.
Who to send me
A good fit
Not a good fit
This is a solo telehealth (online) practice, so between-session capacity for calls and escalations is limited. If a client is not the right fit, I will provide onward referral options rather than leave you without a next step.
Two ways to refer
Send the referral form
Complete the form below and I will contact your client directly. Please make sure you have their consent first.
Send your client to booking
Point them at the online booking portal and they can choose a time themselves.
I will attempt to contact a referred client a maximum of three times. If I cannot reach them, I will let you know by email or fax, and their ongoing care returns to you.
Referral form
Please confirm your client has consented to this referral before sending their details.
I am unable to support clients experiencing high levels of risk. If that is the case here, send the referral anyway with the risk noted and I will come back with onward options.
Referral received.
I will contact your client and keep you posted. If I cannot reach them after three attempts, you will hear from me.
Sorry, that didn't send. Please check your connection and try again.
Referrer questions
How quickly will my client be contacted?+
I contact new referrals directly and attempt contact up to three times. If I cannot reach them, you will be notified by email or fax and care returns to you.
What will I receive back?+
A diagnosis where relevant, an expected treatment plan with timeframes, and any concerns or barriers, using a written template so the information is consistent and usable. Case notes and further detail require the client’s consent.
Do you take pending WorkCover claims?+
Yes. Under a pending claim the first sessions are automatically approved, so your client can start without waiting on the claim outcome. They need a Work Capacity Certificate and a claim number.
Which states do you cover?+
Telehealth (online) sessions are available Australia-wide for private and Medicare clients. WorkCover clients are Queensland only, and I do not provide services for TAC.
Can you take on a high-risk client?+
No. This is a solo telehealth (online) practice without the capacity for high-intensity support, escalations or complex multidisciplinary care. Send the referral with the risk noted and I will provide onward options.
Are you registered and insured?+
I am a general psychologist registered with AHPRA, registered since 2019, a member of the Australian Association of Psychologists Inc (AAPi), and a registered WorkCover QLD provider.
I am not a crisis service. Bookings and messages are not monitored constantly, so I cannot respond quickly enough to an urgent mental health concern. If you need help now, please contact one of these services.
Lifeline 13 11 14 · Suicide Call Back Service 1300 659 467 · Beyond Blue 1300 22 4636 · MensLine 1300 789 978 · 13YARN 13 92 76
If you or someone else is in danger, call 000.
Book in, or ask a question first
Booking online is the fastest way in and there is no wait list. If you would rather ask something before committing, use the form and I will come back to you within two to three business days.
Book an appointmentTelehealth (online) Australia-wide · WorkCover QLD clients in Queensland
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Thanks, that has come through.
I will get back to you within two to three business days. Worth keeping an eye on your spam folder, since replies occasionally end up there.
Sorry, that didn't send. Please check your connection and try again.
Referrers, please have your client's consent before sending their details. Not a crisis service, so if you need help now call 000 or Lifeline on 13 11 14.