WorkCover QLD · Registered provider
Workplace injury support, wherever you are in Queensland
I handle the WorkCover billing. You handle getting better.
Telehealth (online) sessions for physical and psychological workplace injuries, persistent pain and return to work. Pending and approved claims both welcome, and there is no wait list.
Who I work with
I provide evidence-based psychological support to people dealing with:
Physical workplace injuries
Psychological injuries at work, including bullying, overwork, work-related distress, assaults and robberies
Persistent pain, including complex regional pain syndrome (CRPS)
Adjustment after an injury, including changes to function, income and work status
Return-to-work challenges
Common in my caseload: healthcare workers, teachers, clerical and admin staff, disability support workers, factory, manufacturing, processing and packing workers, miners and retail workers.
Why work with me
Billing is handled
WorkCover QLD is billed directly. You are only charged if there is a late cancellation or a no-show.
Occasional Saturday appointments
Appointments are available Mon to Wed afternoons and Friday daytime, with occasional Saturday sessions for people who cannot get away during the working week.
Pending claims too
Your first sessions under a pending claim are automatically approved, so you can start straight away.
Telehealth (online) across Queensland
No travel, no waiting rooms, and it works from a farm office or a parked car. You will need a reliable internet connection or good phone reception.
Return-to-work focus
I understand the pressures on workers, rehab providers and referrers, and I will advocate for you when it helps.
Timely communication
A built-in process and a written template keep your GP, rehab provider and case manager in the loop.
How psychology helps after a workplace injury
Recovering from a workplace injury involves a lot more than physical healing.
Whether the injury was physical, psychological, or you are living with persistent pain, it is common to feel overwhelmed, frustrated, anxious or uncertain about the future. That is a normal response to a genuinely difficult situation.
Read more+
Psychological support can help you understand the connection between your thoughts, emotions, behaviours and physical symptoms, and build practical strategies to manage stress, rebuild confidence and support your recovery. Sessions may also cover adjusting to changes in daily life, coping with pain, improving sleep, managing low mood or anxiety, and working through the challenges of returning to work.
I work alongside your treating team, including your GP, rehabilitation provider and WorkCover Queensland case manager where appropriate, towards a safe and sustainable return to meaningful work and daily life.
Persistent pain after a workplace injury
Recovery is not only about tissue healing. Persistent pain affects sleep, confidence, mood, activity levels and return to work. Sessions focus on understanding pain, rebuilding confidence in movement and working towards what matters to you. More on persistent pain
Return to work
Going back can feel bigger than the injury itself. We work on pacing, workplace boundaries, confidence, difficult conversations and what to do when the plan changes, whether you are returning to the same workplace or a new one.
What is the process?
If you have not started a claim yet
While your claim is pending, your first few sessions are automatically approved so you can get started quickly. Just bring your claim number.
If your claim is already approved
Leave a little time before your first session so I can confirm approval with your case manager.
Your questions, answered
Can I choose any psychologist under WorkCover QLD?+
Yes, although for WorkCover QLD to pay for your sessions the psychologist needs to be registered with AHPRA and with WorkCover QLD. I am registered with both.
Do I need a referral?+
Yes and no. For a pending claim, you need to give me your claim number and have a Work Capacity Certificate from your GP. For an approved claim, you need your case manager’s approval.
Does WorkCover QLD pay for psychology?+
Generally, yes. That covers psychological injury, and also physical injury where you are having trouble with things like confidence, adjusting to injury, pain or changes in function, complex health, anxiety about moving, worries about returning to work, or changes in mood such as feeling very low, tearful, anxious or irritable. Make sure you have your case manager’s approval before booking, unless your claim is pending.
Can I see a WorkCover psychologist by telehealth (online)?+
Yes. Every session I offer is by secure video telehealth (online).
What happens at the first appointment?+
We do a lot of talking. I will ask plenty of questions to understand your background, your current situation and your injury or concerns. We will work out what session frequency suits you and talk through what information gets shared, with whom and when.
Will you share my information?+
Some of it, with certain people, at certain times. WorkCover QLD or your rehabilitation provider will usually ask for a diagnosis if relevant, an expected treatment plan and timeframes, and any concerns or barriers, and that information is generally provided. If they ask for your case notes or anything further, I will seek your consent first. You can decline, though I cannot advise you on how that might affect your claim, so talk to your case manager or legal team. There are also times a psychologist is legally required to share information: imminent risk to you or someone else, a court subpoena, or mandatory reporting. I will explain all of this properly in your first session.
What if my claim has not been accepted yet?+
WorkCover will fund your first sessions while your claim is pending. You will need a Work Capacity Certificate from your GP and a claim number. If the claim is declined they stop paying for services, and I will give you a list of options for continuing support.
How many sessions does WorkCover QLD fund?+
It depends. They cover your first sessions under a pending claim. After that, the number funded depends on your diagnosis, treatment plan, response to treatment and anything else that affects your recovery.
Can I use Medicare instead of WorkCover?+
Yes. If you would prefer to use Medicare, talk to your GP about a Mental Health Treatment Plan. If approved, send the plan and referral to me so your rebate applies. Medicare covers up to 10 sessions per calendar year. One note: you cannot combine funding options for the same session, so it is WorkCover or Medicare or private health, not a mix.
Do you see WorkCover clients outside Queensland?+
No. WorkCover clients are Queensland only, and I do not provide services for TAC. Private and Medicare clients can be anywhere in Australia, since everything is telehealth (online).
Can I choose a psychologist outside my local area?+
Absolutely, and it is much easier if they work by telehealth (online). Otherwise you need to be prepared to travel.
Where can I get more information?+
WorkSafe Queensland publishes guidance on mental injuries at worksafe.qld.gov.au.
I am not a crisis service. Bookings and messages are not monitored constantly, so I cannot respond quickly enough to an urgent mental health concern. If you need help now, please contact one of these services.
Lifeline 13 11 14 · Suicide Call Back Service 1300 659 467 · Beyond Blue 1300 22 4636 · MensLine 1300 789 978 · 13YARN 13 92 76
If you or someone else is in danger, call 000.
Book in, or ask a question first
Booking online is the fastest way in and there is no wait list. If you would rather ask something before committing, use the form and I will come back to you within two to three business days.
Book an appointmentTelehealth (online) Australia-wide · WorkCover QLD clients in Queensland
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Thanks, that has come through.
I will get back to you within two to three business days. Worth keeping an eye on your spam folder, since replies occasionally end up there.
Referrers, please have your client's consent before sending their details. Not a crisis service, so if you need help now call 000 or Lifeline on 13 11 14.